About USLI
Thomas P. Nerney
Chairman, President and Chief Executive Officer
Who We Are
USLI is a member of the Berkshire Hathaway family of companies and is rated A++, the highest rating available to any insurance entity, by A.M. Best, the premier analyst of insurance companies. We conduct business in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan and Yukon We aspire to be the very best insurance company at underwriting insurance products for our customers. We are committed to finding innovative ways to make it easier for our customers to do business with us. Key components of our strategy are well designed products delivered with speed, ease of use and accessibility built around close relationships with our customers. We want to position our products so they are our customers’ preferred choice for their policyholders.
Our U.S. office locations include our home office in Wayne, PA; and our branch offices located in Folsom, CA; Mission Viejo, CA; Austin, TX; Boise, ID; Charleston, SC; Oak Brook, IL; and Denver, CO.
Delivering Value Through Speed, Ease of Use and Accessibility
We’re committed to creating a business experience that’s fast, easy and accessible — every time. We believe that true value lies in the details of our day-to-day interactions. These seemingly small moments are our opportunity to stand out and consistently deliver service that’s both dependable and memorable. Speed, ease of use and accessibility aren’t just words — they’re foundational to delivering the best service experience and building a lasting business relationship.
SPEED
We strive for a 3-hour turnaround on submissions and binders, you can quote online 24/7, we provide real-time assistance via web chat support with a real, live underwriter, and we provide instant telephone quoting so you can speak to an underwriter and get a quote in minutes at 888-773-8754
EASE OF USE
We offer options for however you prefer to do business (email, phone, web), you can access marketing materials online at your convenience, and we provide both pre-filled and digital application solutions
ACCESSIBILITY
If you get someone’s voicemail, you can press the “S” key for service to be connected to another team member immediately, we update our voicemail greetings daily so you know if someone is out of the office and who you can reach in the meantime, and we have multiple branch locations across the U.S. and Canada
Providing Financial Stability
AM Best has reaffirmed USLI's A++ (Superior) rating effective August 14, 2024, reflecting the company's superior level of capitalization, strong operating results and solid market position within the specialty admitted and surplus lines markets.
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Dedicated to Creating a More Diverse Community and Culture
We strive to foster a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.